Privacy policy

Last Updated: October 16, 2026

1. Introduction and Scope

Liorrune respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how personal information may be collected, used, disclosed, stored, and protected when you visit https://liorrune.com, place an order, contact customer service, or use other available website features.

This policy applies to website visitors, prospective customers, purchasers, and other individuals whose personal information we process through our website and related customer service activities.

We primarily serve customers in the United States. Depending on your location, our business activities, and the nature of the processing, additional privacy laws may apply.

This policy should be read together with any additional privacy notice or consent request presented when personal information is collected.

2. Personal Information We Collect

The information we collect depends on how you interact with our website and the services you use.

Information You Provide

When you place an order, contact us, or submit information through an available website feature, we may collect:

  • Contact information, including your name, email address, telephone number, billing address, and shipping address.

  • Order information, including your order number, purchased products, purchase amount, transaction status, delivery details, and relevant purchase history.

  • Customer service information, including inquiries, feedback, return requests, refund requests, and communications concerning an order.

  • Other information you voluntarily provide through available forms or communication channels.

Please do not send passwords, complete payment card details, government identification numbers, or other sensitive information through ordinary email unless an appropriate secure method has been provided and the information is necessary.

Payment and Transaction Information

When you make a purchase, information necessary to process and document the transaction may be handled by us and the payment service provider used for your order.

Depending on the payment method and provider, this information may include the payment method, transaction reference, payment status, billing details, and related records.

Sensitive payment credentials, including complete payment card numbers and security codes, may be processed directly by the relevant payment provider. The precise information collected and stored depends on the payment methods enabled at checkout and the provider's actual arrangements.

Technical and Usage Information

When you visit our website, technical information may be collected automatically by the website platform, hosting infrastructure, security services, or other technologies in use.

Depending on the actual configuration, this information may include:

  • IP address.

  • Browser type, operating system, and device information.

  • Date and time of access.

  • Pages viewed and interactions with website features.

  • Referring websites or pages.

  • Diagnostic, performance, and security logs.

  • Information collected through cookies and similar technologies.

The information actually collected will depend on the technologies operating on our website.

3. How We Use Personal Information

We may use personal information for the following purposes where applicable to our operations and permitted by law.

Order Processing and Fulfillment

We use relevant information to process purchases, confirm transactions, arrange delivery, communicate order status, and administer returns, refunds, and other order-related requests.

Customer Service

We may use your information to respond to questions, investigate reported problems, communicate about orders, and provide assistance with returns, refunds, and other after-sales matters.

Website Operation and Improvement

Technical and usage information may be used to maintain website functionality, diagnose errors, monitor performance, and improve the shopping experience where the relevant tools are in use.

Security and Fraud Prevention

We may process relevant information to protect our website, identify suspicious activity, prevent unauthorized access, investigate potential fraud, and maintain transaction security.

Legal and Regulatory Compliance

We may use or retain personal information where necessary to comply with applicable legal obligations, maintain required business records, respond to lawful requests, or establish, exercise, or defend legal claims.

Marketing and Advertising

Where marketing, analytics, or advertising technologies are used, relevant information may be processed for those purposes only where permitted by applicable law and subject to any required notice, consent, or opt-out rights.

Consent to optional marketing activities is not a condition of processing information necessary to complete an order.

The specific marketing and advertising activities conducted by Liorrune depend on the tools actually deployed and the applicable legal requirements.

4. Cookies and Similar Technologies

Cookies and similar technologies may be used to support website functionality, remember preferences, understand website usage, and measure advertising performance, depending on the technologies enabled on our website.

Strictly Necessary Cookies

Strictly necessary cookies may support functions required to operate the website or provide a service requested by you. Depending on the configuration, these functions may include maintaining a shopping cart, supporting checkout, protecting website security, or remembering a privacy preference.

Analytics and Performance Cookies

If analytics technologies are enabled, they may help us understand website traffic, page performance, and visitor interactions so that we can identify technical problems and improve the shopping experience.

Advertising and Marketing Cookies

If advertising or marketing technologies are enabled, they may be used to measure advertising performance, limit repeated advertisements, or support personalized advertising, subject to applicable legal requirements.

First-Party and Third-Party Technologies

First-party cookies are generally set by our website or domain. Third-party cookies or similar technologies may be provided by external services operating in connection with our website.

The providers, purposes, and information involved depend on the actual website configuration.

Session and Persistent Cookies

Session cookies generally expire when a browsing session ends. Persistent cookies remain on a device for a defined period or until deleted, depending on their configuration.

The duration of each cookie depends on its purpose and the settings established by the relevant technology provider.

Managing Cookie Preferences

Where a cookie preference tool is available, you may use it to review and change your choices for optional cookies and similar technologies.

You may also manage or delete cookies through your browser settings. Blocking certain cookies may affect website functions that depend on remembering information between pages or visits.

Where applicable law requires consent before non-essential cookies or similar technologies are activated, those technologies must not be activated until the required consent has been obtained.

Where consent is the applicable legal basis, you may withdraw it through the available preference controls or another appropriate method. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Continuing to browse our website will not, by itself, be treated as consent to every category of optional tracking where applicable law requires a valid consent mechanism.

The actual cookie names, providers, purposes, retention periods, and preference controls should reflect the technologies installed and enabled on our website.

5. How We Share Personal Information

We may disclose personal information to third parties when necessary to provide our services, fulfill orders, operate our website, protect security, or meet legal obligations.

The following categories describe potential recipients. The actual recipients depend on the services and systems used by Liorrune.

Payment Service Providers

Payment providers may process transaction information to authorize and complete payments, verify transactions, administer payment records, and help prevent fraud.

Shipping and Delivery Providers

We may share necessary information, such as your name, delivery address, contact details, and order reference, with shipping and delivery providers to fulfill orders and coordinate delivery.

Website Hosting, Technology, and Security Providers

Providers supporting hosting, website maintenance, infrastructure, and security may process relevant information to provide their services.

Customer Support Providers

If external customer support tools are used, relevant order information and communications may be processed to help us respond to inquiries and administer after-sales requests.

Analytics and Advertising Providers

If analytics or advertising services are used, relevant information may be disclosed or made available to those providers for the purposes of the services concerned.

Under certain U.S. privacy laws, particular disclosures may qualify as a sale, sharing, or targeted advertising even when no direct payment is exchanged for the information.

Where required by law, we will provide the applicable notice and a mechanism to exercise relevant opt-out rights.

Legal and Other Permitted Disclosures

We may disclose information where required by applicable law or valid legal process, or where disclosure is otherwise legally permitted and reasonably necessary to protect rights, investigate fraud, address security concerns, or establish, exercise, or defend legal claims.

We will not claim that we never disclose personal information or make definitive statements about sales, sharing, or advertising practices unless those statements have been verified against our actual operations.

6. Data Storage, Retention, and Security

Data Storage

Personal information may be stored in systems operated by Liorrune or by service providers supporting website operations, order processing, payment handling, customer service, and other relevant activities.

The actual storage locations and processing arrangements depend on the services used. We will not represent that all personal information is stored exclusively in the United States unless this has been verified.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal requirements and legitimate recordkeeping needs.

Different categories of information may require different retention periods.

Order and transaction records may be retained for accounting, tax, dispute resolution, and other legal purposes. Customer service communications may be retained as needed to respond to inquiries and administer after-sales matters. Technical and security logs may be retained for appropriate operational and security purposes.

Cookie and similar technology information may be retained according to the relevant technology's configuration, purpose, and applicable legal requirements.

Actual retention periods or criteria should be determined based on the relevant processing purpose, legal obligations, system capabilities, and operational needs.

When personal information is no longer required, we will take appropriate steps to delete it, anonymize it, or otherwise dispose of it in accordance with applicable law and our retention practices, subject to lawful exceptions.

Data Security

We seek to protect personal information through reasonable technical and organizational measures appropriate to the nature of the information and the risks associated with its processing.

Depending on the systems and arrangements actually in place, these measures may include access controls, secure transmission, and procedures for managing access to information.

No method of transmission or electronic storage can be guaranteed to be completely secure. We therefore cannot promise absolute security.

Any specific security certifications, audit results, or technical safeguards described elsewhere on our website must accurately reflect the measures actually implemented.

7. Legal Bases for Processing Personal Data

Where the General Data Protection Regulation (GDPR) or another applicable law requires a defined legal basis, we will identify and rely on an appropriate legal basis for the relevant processing activity.

The GDPR does not necessarily apply to every visitor or transaction. Its applicability depends on the territorial scope and circumstances of the processing.

Performance of a Contract

We may process personal data when necessary to take steps at your request before entering into a contract or to perform a contract with you.

This may include processing contact details, order information, payment-related transaction information, and delivery details needed to complete a purchase and provide related customer service.

Legal Obligation

We may process or retain personal data when necessary to comply with legal obligations, including applicable accounting, tax, or recordkeeping requirements.

Legitimate Interests

Where permitted by applicable law, we may process personal data when necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and freedoms.

Potential examples include website security, fraud prevention, business recordkeeping, and establishing or defending legal claims.

This legal basis will be used only where appropriate to the specific activity and will not automatically justify every form of analytics, marketing, or tracking.

Consent

Where consent is required or chosen as the applicable legal basis, we will seek consent before processing personal data for the relevant purpose.

This may apply to certain optional cookies, tracking technologies, or direct marketing activities, depending on the circumstances and applicable law.

Where processing is based on consent, you may withdraw it at any time through an appropriate available method. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Other Legal Bases

Other legal bases will be relied upon only where the relevant circumstances and applicable law support their use.

8. U.S. Privacy Rights

We seek to handle personal information in accordance with applicable U.S. federal and state privacy laws.

Privacy requirements vary by jurisdiction and may depend on factors such as the nature and volume of information processed, business activities, revenue, and other statutory thresholds.

The availability and scope of privacy rights therefore depend on the law applicable to you and our processing activities.

Potential Consumer Rights

Depending on applicable law, you may have the right to:

  • Request access to certain personal information collected about you.

  • Request correction of inaccurate personal information.

  • Request deletion of personal information, subject to applicable exceptions.

  • Obtain certain personal information in a portable format where required.

  • Opt out of certain sales or sharing of personal information or targeted advertising.

  • Limit certain uses or disclosures of sensitive personal information where applicable.

  • Appeal certain decisions denying a privacy request, where required by law.

  • Exercise applicable privacy rights without unlawful discrimination or retaliation.

For example, the California Consumer Privacy Act, as amended, provides qualifying California consumers with certain rights concerning access, deletion, correction, disclosure, and opting out of the sale or sharing of personal information, subject to statutory conditions and exceptions.

We will provide the additional notices, links, and mechanisms required by the laws applicable to our business and the relevant consumer.

Sales, Sharing, and Targeted Advertising

Certain U.S. privacy laws define the sale or sharing of personal information broadly. A disclosure to an advertising or analytics provider may fall within a statutory definition even if no direct payment is made for the information.

If our actual practices fall within a relevant definition and the applicable law requires an opt-out mechanism, we will provide the required mechanism.

Any statement about the availability of an opt-out link or other privacy control must accurately reflect the functionality implemented on our website.

9. International Data Transfers

Depending on the services used to operate our website, personal information may be processed or accessed in countries other than the country where it was collected.

The actual countries, recipients, and transfer arrangements depend on our service providers and system configuration.

Where the GDPR applies and personal data is transferred outside the European Economic Area, we will use a transfer mechanism permitted by applicable law when required.

Depending on the circumstances, this may include an applicable adequacy decision, approved standard contractual clauses, or another legally available safeguard.

We will not claim that a specific transfer mechanism applies unless the relevant arrangements have been verified.

10. Your Privacy Rights and Choices

You may contact us to ask questions about our privacy practices or submit a request concerning your personal information.

Depending on applicable law and the features available, you may request access to, correction of, or deletion of personal information, or exercise other rights described in this policy.

You may also request information about relevant processing activities or withdraw consent where consent is the applicable legal basis.

How to Submit a Request

Please contact us using the information in the Contact Us section and explain the nature of your request.

Where reasonably necessary and permitted by law, we may request information to verify your identity or authority to act on behalf of another individual.

We will seek to limit verification information to what is reasonably necessary for the request and will not require information that applicable law prohibits us from demanding.

Response Times and Exceptions

We will respond within the period required by applicable law.

Response deadlines, verification procedures, and appeal rights depend on the law governing the request.

Some information may be retained where necessary to complete transactions, comply with legal obligations, maintain required records, address security concerns, or establish, exercise, or defend legal claims, where permitted by law.

If a request is denied or limited, we will provide any explanation or information about available appeal rights required by applicable law.

Cookie and Consent Choices

Where a cookie preference tool is available, you may use it to manage optional cookies and similar technologies.

If processing is based on consent, you may withdraw that consent through an available method or by contacting us as appropriate.

Where applicable law requires an opt-out mechanism for the sale, sharing, or targeted advertising of personal information, we will provide the mechanism required for the relevant activity.

11. Children's Privacy

Our website is intended for general retail customers and is not represented as a service specifically directed to children.

We do not intend to collect children's personal information in violation of applicable law.

We do not claim to operate a particular age-verification system or parental-consent process unless that system has been verified as implemented.

If we become aware that personal information has been collected in a manner that violates applicable law, we will take appropriate steps as required by law.

If you believe that a child has provided personal information in circumstances that raise a privacy concern, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, data processing activities, service providers, business operations, or applicable legal requirements.

When we update this policy, we will revise the Last Updated date and publish the updated version on our website.

Where required by applicable law, or where the nature of a change makes it appropriate, we will provide additional notice or obtain renewed consent before conducting the relevant processing.

Publishing an updated policy does not, by itself, constitute consent to a new processing activity where consent is required.

We encourage you to review this page periodically to understand our current privacy practices.

13. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us using the information below.

Email: service@liorrune.com

Phone: +1 (414) 603-6526

Mailing Address:

7245 S 76th St #136
Franklin, WI 53132
United States

Customer Service Hours:

Monday–Friday, 9:00 AM–6:00 PM Central Time.

Please do not include passwords, complete payment card details, or other unnecessary sensitive information in ordinary email communications.

We will review your inquiry and respond in accordance with our available procedures and applicable legal requirements.

Nothing in this Privacy Policy is intended to exclude or restrict any privacy right that cannot lawfully be excluded or restricted.